The Virginia Insurance Counseling and Assistance Program (VICAP) will provide counseling during the Medicare Part D open enrollment period which is October 15th – December 7th throughout District Three’s service area. Due to the COVID-19 pandemic, VICAP Counselors will be unable to provide in-person appointments. Counselors will be available either on the phone or through various virtual means to review 2021 plans and assist with Medicare questions. Benefits Enrollment Center (BEC) Counselors will also be available to assist with Fuel Assistance applications and other public benefits citizens may be eligible for. To make an appointment or to speak with a VICAP or BEC Counselor call the office at 276-783-8157, cell phone numbers 276-378-6015, 276-685-0687, or 276-685-7084. You may also call our toll-free number 1-800-541-0933.